Privacy Policy

Last Updated: August 20, 2026

Vrata Tech Solutions Pvt. Ltd. (“Vrata Tech Solutions”, “VTS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with vratatech.com and use our services.

1. Information We Collect

We may collect information that you voluntarily provide when you:

  • Submit an enquiry or consultation request

  • Contact us through our website

  • Request information about our services

  • Communicate with our team

  • Submit your business or project requirements

This information may include:

  • Full name

  • Phone number

  • Business email address

  • Company name

  • Business requirements or other information provided through enquiry forms

We may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use the information collected to:

  • Respond to enquiries and consultation requests

  • Understand your business and technology requirements

  • Provide information about our services

  • Communicate with you regarding requested services

  • Improve our website, services, and customer experience

  • Manage business relationships

  • Maintain website security and prevent misuse

  • Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website traffic.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Sharing of Information

We may share information with trusted service providers, technology partners, hosting providers, analytics providers, or professional advisors where necessary to operate our business and provide services.

We may also disclose information where required by applicable law, legal proceedings, regulatory authorities, or to protect our rights, property, security, or users.

We require relevant third-party service providers to handle information appropriately and in accordance with applicable requirements.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling business, contractual, legal, regulatory, accounting, or reporting requirements.

7. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Your Rights

Subject to applicable laws, you may have rights regarding your personal information, including requesting access, correction, updating, or deletion of certain information.

To exercise any applicable rights or raise a privacy concern, please contact us using the details provided below.

9. Children’s Privacy

Our website and services are intended primarily for businesses and professional users. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be published on this page with the revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Vrata Tech Solutions Pvt. Ltd.
Arvind Mafatlal Group
Email: dm@vratatech.com
Phone: +91 96197 70113
Website: vratatech.com

© 2026 Vrata Tech Solutions (VTS), an Arvind Mafatlal Group company. All Rights Reserved.